Additional services

ID card identification

If you need legal attachment that your parcel has arrived to the reipient, order ID identification service. This service is available for ordering, if you send us the recipient’s data and also the recipienats personal identifiction code. Recipient has to enter his or her ID-card. Service is free of charge.
 

Fragile Freight Service

Order the Fragile Freight Service, if your parcel is fragile. We will note the parcel with a specific marking guaranteeing its careful handling during the treatment and transportation. You can order the service in our self-service website to pre-registered parcels, fee is 1.60 euro including the VAT.
 

Cash on delivery parcel

If you wish to ask payment for the recipient, order the cash on delivery service. With this servise you authorise us to demand a cash on delivery, before the recipient could collect the parcel, which we then transfer to your bank account. This parcel is available for ordering if it is formalized in the self-service website or in the post office and the fee is on 1% of the amount required, which is at least 1.30 euros. VAT is not included.
 

Notice of issue (by e-mail or sms)

We will inform you, when the recipient has collected the parcel. This service is available for ordering, If you formalize the parcel in the self-service website or in the post office. Notification by an e-mail is 17 cents, notification by SMS 25 cents. VAT is included.
 

Notice for return by e-mail or SMS

If the deposite time has passed or the recipient has not collected the parcel, we will send a notice for return. This service is available for ordering in the self-service website or in the post office. Notification by an e-mail is 17 cents, notification by SMS 25 cents. VAT is included.
 

Returning the parcel within 14 days

Give your client a chance to return the parcel within 14 days, ordering the parcel return service. The recipient could return the parcel to every parcel locker and also recipients who recieved the parcel from the post office or with a courier. Recipient has to know the bar or returnal code. Service is free of charge, but if a client has decided to return the parcel, then the customer the is obliged to pay for every returned parcel.