How to receive a letter

How to send an ordinary letter?

 

1. To the mailbox

   An ordinary letter is delivered to the mailbox by a mailman.

2. On demand

   If you do not have a mailbox, or for any other reason you would like to get your shipment at the post office, ask the sender to send you a letter stating “on demand”. You can also order from us the on-demand service, or redirection of shipments yourself. You receive on-demand shipment at the post office. You will not be noticed about the arrival of letters separately, you will receive all the on-demand letters at a time, if you ask them at the post office.

3. PO box or a personal locker

   If you do not want to receive mail to your address, and would not like to queue at the post office to ask for on-demand letters, you can order the letters to the post office to your own PO box (a personal locker). You can enter into the contract at all the post offices where PO box service is provided.
   
   You can order a PO box from one month to one year. Information about vacant PO boxes is provided at the post office that have the boxes. You get the key to the box at the post office, as well.

How to authorize?

You can write an authorization on piece of paper in free form, or use our free-form template. The authorization document must have in the text:
 

• date of preparation of the authorization;


• your first and last name, place of residence or location, and the personal identity code; as for the legal entity, the name and registration number, surname and first name of the authorized person, personal identification code or his/her date of birth and place of residence;


• content of the authorization – for what operations the person is authorized;


• time limit for the validity of authorization;


• your signature.

The authorization by a legal person must have the signature of a statutory representative (member of the board, procurator).

How to deposit the mail at a post office for a longer period?

If you cannot come the post office to receive the letter during the deposit time, you can extend the deposit time up to two months.

The application can be submitted in the e-service and it costs one euro. The application can be submitted either by mail, in the e-service or by fax, or pay for it at a post office. The storage fee for a shipment weighing more than 500 g, is EUR 0.32 per day. You can pay on receipt of a letter at the post office.

The deposit fee is calculated from the day following the end of the deposit period as noticed on the arrival note until the delivery of postal items.